Privacy Policy
Effective September 6, 2024
This Privacy Policy (the “Privacy Policy”) serves to inform you of our policies and procedures regarding the collection, use and disclosure of the information we receive when you access and use our website (our “Site”), sign up for our newsletter or access and use such other services that may be provided by us (all of the foregoing being collectively referred to as the “Services”). This Privacy Policy is a legally binding agreement between Amy Buechler of Amy N Buechler, LLC dba The Founder Coach (“The Founder Coach,” “we,” “our” or “us”) and you (and your employer or an entity if you are acting on their behalf, “you” or “your”) as the user of the Services. By using the Services, you hereby warrant and represent that (i) you have read, understand and agree to this Privacy Policy, and (ii) if you are acting on behalf of your employer or an entity, you have the authority to accept and agree to this Privacy Policy. PLEASE DO NOT ACCESS OR USE THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.
This Privacy Policy may be updated from time to time. Please see the section below titled “Changes to This Privacy Policy” for more information.
Squarespace
Our Site is hosted by Squarespace. Personal Data (as defined below) hosted by or through Squarespace is subject to their privacy policy which may or may not contain terms as protective as this Privacy Policy. By using our Site, you are agreeing to be bound by Squarespace’s privacy policy, which can be found at https://www.squarespace.com/privacy.
Information Collection
For the purposes of this Privacy Policy, “Personal Data” means data that allows someone to identify or contact you, including, for example, your name and e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
Personal Data We Collect
When you interact with us, we collect Personal Data that you voluntarily provide. For example, when you sign up for our newsletter or otherwise use certain aspects of our Services, we may ask you to provide information such as your e-mail address. If you request to be matched with a coach, then we will ask you to provide certain information about you and your company, including your name and the company’s name. And when you purchase an event ticket through our Site, we will ask you to provide your phone number and payment information, such as a credit card number. We use Stripe to process payments, so by making a payment via our Site, you are agreeing to be bound by Stripe’s privacy policy, which can be found at https://stripe.com/gb/privacy. In addition to collecting information on our Site, we may collect information from you when you communicate with us via e-mail.
You can choose not to provide any information that is requested of you by us. However, this may limit your ability to use the Services.
Non-Personal Data
We and/or our third-party service providers may also collect information in a form that does not personally identify you (“Non-Personal Data”). Non-Personal Data can include certain Personal Data that has been de-identified; that is, information that has been rendered anonymous. We and/or our third-party service providers obtain Non-Personal Data about you from information that you provide us, either separately or together with your Personal Data. Our service providers may also use cookies and other technologies to passively collect Non-Personal Data as described below.
In this Privacy Policy, we refer to all information collected from or about you, including Personal Data and Non-Personal Data, as “Your Information.”
Personal Information Automatically Collected
We and our third-party service providers may use a variety of technologies, now and hereafter devised, that automatically record certain usage information. For example, when accessing our Site, Squarespace may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding Site traffic statistics. This information may also be used to identify users who are using our Site for spam or other activity that is deemed in conflict with our Terms of Service.
Cookies and Other Technologies We Use
Squarespace, Stripe and our other service providers may use cookies (both session cookies and persistent cookies) to analyze trends, administer our Site, track your movements around our Site, better understand how you interact with our Site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. You may be able to instruct your browser, by changing its option, to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. You may also remove persistent cookies by following your web browser’s help file directions. If you do not accept cookies, however, you may not be able to use all portions and functionality of our Site.
Squarespace and our other service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” or similar means in connection with our Site and HTML-formatted e-mail messages to, among other things, track the actions of users, to determine the success of marketing campaigns and to compile aggregate statistics about Site usage and response rates. This information is collected anonymously, in a manner that does not personally identify you.
Our Use of Your Information
We mainly use Your Information, either alone or in combination with other information, so that we can provide, enhance and personalize our Services and related content.
Your Information is used and disclosed for, but is not limited to, the following purposes:
to provide, improve, develop, protect, fix and promote our Site, current Services and any future products and services;
to process any purchase you may via the site;
to manage your account and communicate with you about it;
to provide you with the best user experience possible;
to provide customer support and respond to your questions and comments;
to communicate with you regarding updates to our Services;
to send you our newsletter;
to protect the rights or property of The Founder Coach and prevent fraud and other prohibited or illegal activities;
for disclosure to third-party service providers that provide services to us;
to protect the security of our Services and business;
to conduct system administration and system troubleshooting and to diagnose or fix technology problems;
for marketing and advertising purposes;
for our internal purposes (such as auditing and data analysis);
as required by applicable law, legal process or regulation;
otherwise, as disclosed to you at the point of collection; and
to monitor and analyze use of the Services and for the technical administration of the Services.
We may combine your Personal Data with Non-Personal Data and aggregate it with information collected from other users or sources to attempt to provide you with a better experience, to improve the quality of our Services, and to analyze and understand how our Services are used. We may also use the combined information without aggregating it to serve you specifically. After you terminate your use of the Services, we may continue to use your Non-Personal Data for statistical purposes or other purposes as we see fit. Please note that we cannot guarantee that Non-Personal Data will not identify you as we cannot guarantee that others with access to Non-Personal Data may not have knowledge sufficient to identify you.
Feedback
If you provide feedback to us regarding the Services, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Data. We will collect and store any Personal Data contained in such feedback communication in accordance with this Privacy Policy.
Information Sharing and Disclosure
We will not rent or sell your Personal Data to others.
Our Service Providers and Other Third Parties
To operate the Services, we may disclose Your Information with our agents, representatives and contractors so they can provide us with support services and other features. We also may engage third-party companies and individuals to perform services on our behalf or to assist us in analyzing how our Services are used. These third parties may have access to your Personal Data. If they do, this access is provided so that they may perform these tasks on our behalf and we ask these third parties not to otherwise use or disclose your Personal Data in ways that are prohibited by this Privacy Policy, except to the extent required by law. However, The Founder Coach is not responsible for the privacy policies and/or practices of such third parties.
Analytics information
Squarespace uses analytics tools to help us measure traffic and usage trends for our Site. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving our Site. We may collect and use this analytics information together with your Personal Data and stitch together session data from user visits to build a broader profile of our individual users so that we can serve you better. In the future, we may use additional service providers to provide us with analytics tools, and such usage will be in compliance with this Privacy Policy.
Third-Party Products and Our Site
Our Site may contain links to, and/or content from, third-party websites and online services. The fact that we link to a website or display an advertisement or other third-party content or product is not an endorsement, authorization or representation of our affiliation with any of those third parties, nor is it an endorsement of their privacy or information security policies or practices.
This Privacy Policy applies only to our Site and your interactions with those third-party services are governed by the privacy policy of the third party providing it. We do not exercise control over third-party websites, products or services. Other websites, products and services may place their own cookies or other files on your computer and/or collect data or solicit Personal Data from you. We encourage you to read the privacy policies and other terms of such third parties before using their services.
Compliance with Laws, Legal Process and Authorities
We may disclose any of Your Information to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to: (1) comply with a legal requirement or process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce our Privacy Policy or Terms of Service; (3) respond to claims of a violation of the rights of third parties; (4) protect our rights, property, or safety and the rights, property and safety of our users or the public; or (5) prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. However, The Founder Coach will endeavor only to disclose information requested via a valid legal process, and will endeavor to notify any user about whom we have disclosed information if possible.
Data Transfer
The Founder Coach processes Personal Data in the United States of America. You should be aware that the United States and other countries have not harmonized their privacy regulations. Because we are located in the United States, we have written our Privacy Policy to satisfy United States regulations. By using our Services or providing us with Your Information, you explicitly (i) acknowledge and agree that Your Personal Data may be transferred to, and used by, entities located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, and (ii) consent to the collection, transfer, storage and processing of your Information to and in the United States and the use and disclosure of Your Information as described in this Privacy Policy.
Business Transfers
Circumstances may arise where, whether for strategic or other business reasons, we may sell, transfer or otherwise disclose some or all of our assets, including your Personal Data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. It’s our practice to seek appropriate protection for Your Information in those types of transactions.
Opting Out
If you decide at any time that you no longer wish to receive communications from us, please follow any unsubscribe instructions that may be provided on our Site or in our communications to you. Please note that we may use your Personal Data to contact you with important notifications, such as changes to our terms, conditions and policies; you may not opt out of these notifications. Please also note that we may continue to use Your Non-Personal Data for statistical or other purposes as we see fit after you unsubscribe from any communications and/or terminate your use of the Services, subject to applicable laws.
Changing or Deleting Your Information
We keep your data on your behalf and for your benefit. You can request that we correct your name and e-mail address that we have on file by e-mailing us at hi@thefoundercoach.com, which you may also contact for further assistance and questions regarding this Privacy Policy. If you request us to delete your Personal Data, we will delete such Personal Data within fifteen (15) business days. We may decline to process change or deletion requests that we deem to be unreasonable, require disproportionate technical effort, jeopardize the privacy of others, or as may be required by law.
Right To Control And Access Your Information
Under applicable law, you may have, among others, the following rights (under the conditions set out in applicable law): (i) to check whether and what kind of Personal Data we hold about you and to request copies of such data, (ii) to request correction, supplementation or deletion of your Personal Data that is inaccurate or processed in non-compliance with applicable requirements, (iii) to request us to restrict the processing of your Personal Data, (iv) in certain circumstances, to object for legitimate reasons to the processing of your Personal Data or to revoke consent previously granted where such revocation has no effect on the lawfulness of the processing prior to the revocation, (v) to request data portability, (vi) to know the identities of third parties to which your Personal Data are transferred, and (vii) to lodge a complaint with the competent authority.
We make good faith efforts to provide individuals with access to their Personal Data, although there may be circumstances in which we are unable to comply with your request, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question or where it is commercially proprietary. If we are unable to comply with your request we will provide you with an explanation of why that conclusion has been made and provide a point of contact for further inquiries.
If you want to learn more about the Personal Data that The Founder Coach has or otherwise exercise any of the other rights discussed above, please contact us at hi@thefoundercoach.com.
Do Not Track
Squarespace currently does not respond to Do Not Track signals.
Security
Please be advised that while we strive to protect your Personal Data and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and we are not responsible for the theft, destruction or inadvertent disclosure of your Personal Data.
Compromise of Personal Data
In the event that Personal Data is compromised as a result of a breach of security, we will promptly notify those persons whose Personal Data has been compromised as required by applicable law. In the event that we or our Site suffers a data security breach that requires us to provide you with notice, you consent to allow us to provide you with such notice by sending an e-mail to the e-mail address you have provided to us.
Notification Procedures
It is our policy to provide notifications, whether such notifications are required by law or are for other business related purposes, to you via e-mail notice or through conspicuous posting of such notice on our Site, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
Our Policy Toward Children
We do not knowingly collect Personal Data from children under 16 via our Services, and we do not target our Services to children under 16. We encourage parents and guardians to take an active role in their children’s online activities and interests.
California Privacy Rights
California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Data (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. We do not share Personal Data with third parties for the third parties’ direct marketing purposes. If you are a California resident and which to much such a request, please submit your request to hi@thefoundercoach.com.
Changes to this Privacy Policy
Our security and this Privacy Policy are periodically reviewed and enhanced as necessary. This Privacy Policy might change as we update and expand the Services. We will notify you of any material changes by posting the new Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of our policies, you may inquire regarding the same via e-mail at hi@thefoundercoach.com. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.
Contacting Us
If you have any questions about this Privacy Policy, please feel free to contact us via mail at The Founder Coach, 2261 Market St., #4137, San Francisco, CA 94114, USA, or via e-mail at hi@thefoundercoach.com.